Blank Browser when using Storyboard Designer

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David MacVicar
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Please follow the following steps if you are experiencing this blank designer issue with your installation of Storyboard:

  1. Log into your My Account section on the Code & Hustle website
  2. Once you have accessed your account details, look for your available downloads and take note of Storyboard
  3. Download this latest version of Storyboard (the one available on the store IS the latest version, even though its just labelled Storyboard 3)
  4. Any existing purchased add-ons (SEO and Advanced Cropping) will need to be backed up to a convenient location before proceeding to the next step. You can access these in the Storyboard Configuration advanced tab by clicking 'manage add-ons' and copy/pasting these to the desktop for the time being.
  5. Remove your existing Storyboard folder in the Photoshop Scripts folder. Replace with this newly downloaded Storyboard folder. (See installation instructions for more details)
  6. Restart photoshop.
  7. Re-install any purchased add-ons by copying them to the same location as mentioned in step 4 above
Have more questions? Submit a request

21 Comments

Date Votes
  • 0
    Avatar
    Darkosikman

    I get a blank browser with Storyboard 3.1.4

  • 0
    Avatar
    David MacVicar

    Darko,

    Can you copy and paste the url provided by the Designer Popup window into your browser manually and give that a shot?

  • 0
    Avatar
    Darkosikman

    Still blank - this is the URL i get (I'm using Chrome)

    file:///C:/Program%20Files/Adobe/Adobe%20Photoshop%20CC%202015/Presets/Scripts/Storyboard/include%20Scripts%20Only/designer/index.html

  • 0
    Avatar
    David MacVicar

    Is your browser window totally blank, or do you have the Storyboard logo/header in there?

  • 0
    Avatar
    Darkosikman

    There is the Storyboard Header and top menu - the main body is blank

  • 0
    Avatar
    David MacVicar

    Can you provide us the debug information specific to your system? Just open the SB Configuration from File - Scripts (in Photoshop) and click The Advanced Tab, and then look for 'Show Debug Information" Provide what is show by copy / paste

  • 0
    Avatar
    Darkosikman

    SBVERSION: 3.1.4
    INCLUDE PATH: /c/Program%20Files/Adobe/Adobe%20Photoshop%20CC%202015/Presets/Scripts/Storyboard/include Scripts Only/
    USER PATH: ~/AppData/Roaming/Code and Hustle/Storyboard/
    IS_INCLUDE_PATH_WRITABLE: false
    {"is_configured":true, "ask_to_reorder":true, "loop_mode":true, "auto_diptych":true, "auto_row":false, "row_limit_active":true, "row_limit":3, "blog_width":1200, "image_padding":6, "background_color":"FFFFFF", "run_action":false, "action_set":"Default Actions", "action_name":"Vignette (selection)", "jpeg_quality":89, "save_folder":"~/Desktop/", "save_filename":"storyboard", "prompt_filename":"storyboard", "prompt_for_filename":false, "archive_originals":false, "archive_folder":"storyboarded", "compiler_run_action":false, "compiler_action_set":"", "compiler_action_name":"", "add_watermark":false, "alert_getting_started":true, "alert_designer_step1":true, "alert_designer_step2":true, "prompt_to_unarchive_images":true, "merge_visible":true, "save_automatically":true, "close_automatically":true, "save_as_adobe_rgb":false, "write_copyright_info":false, "copyright_message":"Copyright ©", "enable_transparency":false, "horizontal_blog":false, "single_run_action":false, "single_action_set":"", "single_action_name":"", "seo_description":"", "seo_description_history":[], "enable_seo":true, "seo_apply_count":0, "enable_crop":true, "default_aspect_ratio":"1:1", "designer_file_path":"/c/Program%20Files/Adobe/Adobe%20Photoshop%20CC%202015/Presets/Scripts/Storyboard/include Scripts Only/designer/"}
    Color Settings: North America General Purpose 2
    Locale: en_US
    Adobe Photoshop Version: 2015.1.1 20151209.r.327 2015/12/09:23:59:59 CL 1055659 x64
    Operating System: Windows 10 64-bit
    Version: 10 or greater
    System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 4000 MHz
    Built-in memory: 32629 MB
    Free memory: 17028 MB
    Memory available to Photoshop: 29466 MB

    LOG:
    [17/12/2015 15:11:25] Settings loaded.
    [17/12/2015 15:11:25] Include path not writable. Moving designer....
    [17/12/2015 15:11:27] main()
    [17/12/2015 15:11:27] storyboard_designer()
    [17/12/2015 15:11:43] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda.jpg
    [17/12/2015 15:11:44] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda.jpg, 9)
    [17/12/2015 15:11:44] getExif(Date Time Original)
    [17/12/2015 15:11:44] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-2.jpg
    [17/12/2015 15:11:44] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-2.jpg, 9)
    [17/12/2015 15:11:44] getExif(Date Time Original)
    [17/12/2015 15:11:44] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-3.jpg
    [17/12/2015 15:11:44] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-3.jpg, 9)
    [17/12/2015 15:11:44] getExif(Date Time Original)
    [17/12/2015 15:11:44] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-4.jpg
    [17/12/2015 15:11:44] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-4.jpg, 9)
    [17/12/2015 15:11:45] getExif(Date Time Original)
    [17/12/2015 15:11:45] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-5.jpg
    [17/12/2015 15:11:45] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-5.jpg, 9)
    [17/12/2015 15:11:45] getExif(Date Time Original)
    [17/12/2015 15:11:45] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-6.jpg
    [17/12/2015 15:11:45] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-6.jpg, 9)
    [17/12/2015 15:11:45] getExif(Date Time Original)
    [17/12/2015 15:11:45] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-7.jpg
    [17/12/2015 15:11:45] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-7.jpg, 9)
    [17/12/2015 15:11:45] getExif(Date Time Original)
    [17/12/2015 15:11:45] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-8.jpg
    [17/12/2015 15:11:45] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-8.jpg, 9)
    [17/12/2015 15:11:46] getExif(Date Time Original)
    [17/12/2015 15:11:46] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-9.jpg
    [17/12/2015 15:11:46] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-9.jpg, 9)
    [17/12/2015 15:11:46] getExif(Date Time Original)
    [17/12/2015 15:11:46] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-10.jpg
    [17/12/2015 15:11:46] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-10.jpg, 9)
    [17/12/2015 15:11:46] getExif(Date Time Original)
    [17/12/2015 15:11:46] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-11.jpg
    [17/12/2015 15:11:46] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-11.jpg, 9)
    [17/12/2015 15:11:46] getExif(Date Time Original)
    [17/12/2015 15:11:46] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-12.jpg
    [17/12/2015 15:11:46] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-12.jpg, 9)
    [17/12/2015 15:11:47] getExif(Date Time Original)
    [17/12/2015 15:11:47] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-13.jpg
    [17/12/2015 15:11:47] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-13.jpg, 9)
    [17/12/2015 15:11:47] getExif(Date Time Original)
    [17/12/2015 15:11:47] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-14.jpg
    [17/12/2015 15:11:47] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-14.jpg, 9)
    [17/12/2015 15:11:47] getExif(Date Time Original)
    [17/12/2015 15:11:47] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-15.jpg
    [17/12/2015 15:11:47] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-15.jpg, 9)
    [17/12/2015 15:11:47] getExif(Date Time Original)
    [17/12/2015 15:11:47] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-16.jpg
    [17/12/2015 15:11:47] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-16.jpg, 9)
    [17/12/2015 15:11:47] getExif(Date Time Original)
    [17/12/2015 15:11:47] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-17.jpg
    [17/12/2015 15:11:48] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-17.jpg, 9)
    [17/12/2015 15:11:48] getExif(Date Time Original)
    [17/12/2015 15:11:48] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-18.jpg
    [17/12/2015 15:11:48] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-18.jpg, 9)
    [17/12/2015 15:11:48] getExif(Date Time Original)
    [17/12/2015 15:11:48] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-19.jpg
    [17/12/2015 15:11:48] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-19.jpg, 9)
    [17/12/2015 15:11:48] getExif(Date Time Original)
    [17/12/2015 15:11:48] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-20.jpg
    [17/12/2015 15:11:48] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-20.jpg, 9)
    [17/12/2015 15:11:48] getExif(Date Time Original)
    [17/12/2015 15:11:48] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-21.jpg
    [17/12/2015 15:11:49] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-21.jpg, 9)
    [17/12/2015 15:11:49] getExif(Date Time Original)
    [17/12/2015 15:11:49] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-22.jpg
    [17/12/2015 15:11:49] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-22.jpg, 9)
    [17/12/2015 15:11:49] getExif(Date Time Original)
    [17/12/2015 15:11:49] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-23.jpg
    [17/12/2015 15:11:49] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-23.jpg, 9)
    [17/12/2015 15:11:49] getExif(Date Time Original)
    [17/12/2015 15:11:49] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-24.jpg
    [17/12/2015 15:11:49] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-24.jpg, 9)
    [17/12/2015 15:11:49] getExif(Date Time Original)
    [17/12/2015 15:11:49] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-25.jpg
    [17/12/2015 15:11:50] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-25.jpg, 9)
    [17/12/2015 15:11:50] getExif(Date Time Original)
    [17/12/2015 15:11:50] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-26.jpg
    [17/12/2015 15:11:50] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-26.jpg, 9)
    [17/12/2015 15:11:50] getExif(Date Time Original)
    [17/12/2015 15:11:50] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-27.jpg
    [17/12/2015 15:11:50] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-27.jpg, 9)
    [17/12/2015 15:11:50] getExif(Date Time Original)
    [17/12/2015 15:11:50] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-28.jpg
    [17/12/2015 15:11:50] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-28.jpg, 9)
    [17/12/2015 15:11:50] getExif(Date Time Original)
    [17/12/2015 15:11:50] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-29.jpg
    [17/12/2015 15:11:51] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-29.jpg, 9)
    [17/12/2015 15:11:51] getExif(Date Time Original)
    [17/12/2015 15:11:51] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-30.jpg
    [17/12/2015 15:11:51] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-30.jpg, 9)
    [17/12/2015 15:11:51] getExif(Date Time Original)
    [17/12/2015 15:11:51] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-31.jpg
    [17/12/2015 15:11:51] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-31.jpg, 9)
    [17/12/2015 15:11:51] getExif(Date Time Original)
    [17/12/2015 15:11:51] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-32.jpg
    [17/12/2015 15:11:51] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-32.jpg, 9)
    [17/12/2015 15:11:51] getExif(Date Time Original)
    [17/12/2015 15:11:51] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-33.jpg
    [17/12/2015 15:11:51] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-33.jpg, 9)
    [17/12/2015 15:11:52] getExif(Date Time Original)
    [17/12/2015 15:11:52] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-34.jpg
    [17/12/2015 15:11:52] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-34.jpg, 9)
    [17/12/2015 15:11:52] getExif(Date Time Original)
    [17/12/2015 15:11:52] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-35.jpg
    [17/12/2015 15:11:52] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-35.jpg, 9)
    [17/12/2015 15:11:52] getExif(Date Time Original)
    [17/12/2015 15:11:52] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-36.jpg
    [17/12/2015 15:11:52] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-36.jpg, 9)
    [17/12/2015 15:11:52] getExif(Date Time Original)
    [17/12/2015 15:11:52] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-37.jpg
    [17/12/2015 15:11:53] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-37.jpg, 9)
    [17/12/2015 15:11:53] getExif(Date Time Original)
    [17/12/2015 15:11:53] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-38.jpg
    [17/12/2015 15:11:53] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-38.jpg, 9)
    [17/12/2015 15:11:53] getExif(Date Time Original)
    [17/12/2015 15:11:53] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-39.jpg
    [17/12/2015 15:11:53] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-39.jpg, 9)
    [17/12/2015 15:11:53] getExif(Date Time Original)
    [17/12/2015 15:11:53] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-40.jpg
    [17/12/2015 15:11:53] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-40.jpg, 9)
    [17/12/2015 15:11:53] getExif(Date Time Original)
    [17/12/2015 15:11:53] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-41.jpg
    [17/12/2015 15:11:54] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-41.jpg, 9)
    [17/12/2015 15:11:54] getExif(Date Time Original)
    [17/12/2015 15:11:54] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-42.jpg
    [17/12/2015 15:11:54] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-42.jpg, 9)
    [17/12/2015 15:11:54] getExif(Date Time Original)
    [17/12/2015 15:11:54] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-43.jpg
    [17/12/2015 15:11:54] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-43.jpg, 9)
    [17/12/2015 15:11:54] getExif(Date Time Original)
    [17/12/2015 15:11:54] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-44.jpg
    [17/12/2015 15:11:54] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-44.jpg, 9)
    [17/12/2015 15:11:54] getExif(Date Time Original)
    [17/12/2015 15:11:54] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-45.jpg
    [17/12/2015 15:11:55] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-45.jpg, 9)
    [17/12/2015 15:11:55] getExif(Date Time Original)
    [17/12/2015 15:11:55] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-46.jpg
    [17/12/2015 15:11:55] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-46.jpg, 9)
    [17/12/2015 15:11:55] getExif(Date Time Original)
    [17/12/2015 15:11:55] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-47.jpg
    [17/12/2015 15:11:55] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-47.jpg, 9)
    [17/12/2015 15:11:55] getExif(Date Time Original)
    [17/12/2015 15:11:55] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-48.jpg
    [17/12/2015 15:11:55] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-48.jpg, 9)
    [17/12/2015 15:11:55] getExif(Date Time Original)
    [17/12/2015 15:11:55] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-49.jpg
    [17/12/2015 15:11:55] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-49.jpg, 9)
    [17/12/2015 15:11:56] getExif(Date Time Original)
    [17/12/2015 15:11:56] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-50.jpg
    [17/12/2015 15:11:56] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-50.jpg, 9)
    [17/12/2015 15:11:56] getExif(Date Time Original)
    [17/12/2015 15:11:56] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-51.jpg
    [17/12/2015 15:11:56] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-51.jpg, 9)
    [17/12/2015 15:11:56] getExif(Date Time Original)
    [17/12/2015 15:11:56] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-52.jpg
    [17/12/2015 15:11:56] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-52.jpg, 9)
    [17/12/2015 15:11:56] getExif(Date Time Original)
    [17/12/2015 15:11:56] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-53.jpg
    [17/12/2015 15:11:56] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-53.jpg, 9)
    [17/12/2015 15:11:56] getExif(Date Time Original)
    [17/12/2015 15:11:56] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-54.jpg
    [17/12/2015 15:11:57] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-54.jpg, 9)
    [17/12/2015 15:11:57] getExif(Date Time Original)
    [17/12/2015 15:11:57] Opening file for Storyboard Designer: E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda\Brock-House-Vancouver-Wedding-Wes-Amanda-55.jpg
    [17/12/2015 15:11:57] saveJPEG(E:\OneDrive\Pictures\Weddings\Brock House Wes and Amanda_sbtemp\Brock-House-Vancouver-Wedding-Wes-Amanda-55.jpg, 9)
    [17/12/2015 15:11:57] getExif(Date Time Original)
    [17/12/2015 15:11:57] Writing file: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Presets\Scripts\Storyboard\include Scripts Only\designer\data.js
    [17/12/2015 15:11:57] File written: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Presets\Scripts\Storyboard\include Scripts Only\designer\data.js
    [17/12/2015 15:11:57] openUrl()
    {"length":1, "0":"file://C:\Program Files\Adobe\Adobe Photoshop CC 2015\Presets\Scripts\Storyboard\include Scripts Only\designer\index.html"}
    [17/12/2015 15:11:57] Launching designer: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Presets\Scripts\Storyboard\include Scripts Only\designer\index.html

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    Darkosikman

    Hi, any ideas how to fix the issue?

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    David MacVicar

    Hi Darko,

    If you copy and paste the URL provided by the Designer Pop up and manually enter that into your browser do you have any luck? Please let me know!

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    Darkosikman

    No luck. Same result - blank screen

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    David MacVicar

    Are you able to test/try with any other browser to try and isolate any potential issue? Thanks!

  • 0
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    Darkosikman

    Same result in Chrome, IE and Firefox

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    David MacVicar

    Are the source images you are using on an external hard drive or internal ?

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    Darkosikman

    Internal - i tried both, the C drive which has Photoshop on it and D drive which normally has all of my images - same result

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    David MacVicar

    Ok thanks for providing all these answers! Can you try the instructions as seen on this article? http://www.cnet.com/how-to/always-run-a-program-in-administrator-mode-in-windows-10/

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    Darkosikman

    That worked!!! Thanks

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    Rebecca Robson

    Always, always, always getting blank browsers. On the odd occasion - like once every 100 times I try the Storyboard Designer option it will work. That means it's worked twice now and I keep putting it down to something I have done wrong. Looked into it and I've installed everything properly. I'm not running Windows 10 and using the chrome browser. This is the debug information I got on my last attempt. I installed the updated version of storyboard 3.0 to the new one and the script ran once and didn't work again after that. Frustrated...but hopefully you can help me.

    SBVERSION: 3.1.4
    INCLUDE PATH: /c/Program%20Files/Adobe/Adobe%20Photoshop%20CS5.1%20(64%20Bit)/Presets/Scripts/Storyboard/include Scripts Only/
    USER PATH: ~/AppData/Roaming/Code and Hustle/Storyboard/
    IS_INCLUDE_PATH_WRITABLE: false
    {"is_configured":true, "ask_to_reorder":false, "loop_mode":false, "auto_diptych":false, "row_limit_active":true, "row_limit":6, "blog_width":1500, "image_padding":7, "background_color":"FFFFFF", "run_action":true, "action_set":"Default Actions", "action_name":"1500px Re-size", "jpeg_quality":100, "save_folder":"J:\\2016\\BLOG READY\\", "save_filename":"MALENY_RETREAT_WEDDING_ASH_AND_STONE_PHOTOGRAPHY", "prompt_filename":"storyboard", "prompt_for_filename":false, "archive_originals":true, "archive_folder":"storyboarded", "compiler_run_action":false, "compiler_action_set":"Default Actions", "compiler_action_name":"Cast Shadow (type)", "add_watermark":false, "alert_getting_started":true, "alert_designer_step1":true, "alert_designer_step2":false, "prompt_to_unarchive_images":true, "merge_visible":true, "save_automatically":true, "close_automatically":true, "save_as_adobe_rgb":false, "write_copyright_info":true, "copyright_message":"Copyright ©BWED PHOTOGRAPHY", "enable_transparency":false, "horizontal_blog":false, "single_run_action":false, "single_action_set":"Default Actions", "single_action_name":"Cast Shadow (type)", "seo_description":"", "seo_description_history":[], "enable_seo":true, "seo_apply_count":0, "enable_crop":true, "default_aspect_ratio":"1:1", "auto_row":false, "designer_file_path":"/c/Program%20Files/Adobe/Adobe%20Photoshop%20CS5.1%20(64%20Bit)/Presets/Scripts/Storyboard/include Scripts Only/designer/"}
    Color Settings: North America General Purpose 2
    Locale: en_GB
    Adobe Photoshop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
    Physical processor count: 8
    Processor speed: 3411 MHz
    Built-in memory: 16361 MB
    Free memory: 8016 MB
    Memory available to Photoshop: 14679 MB
    Memory used by Photoshop: 70 %

    LOG:
    [14/5/2016 23:44:54] Settings loaded.
    [14/5/2016 23:44:54] Include path not writable. Moving designer....
    [14/5/2016 23:44:56] openUrl()
    {"length":1, "0":"https://codeandhustle.zendesk.com/hc/en-us/articles/203326274"}
    [14/5/2016 23:45:12] main()
    [14/5/2016 23:45:12] storyboard_designer()
    [14/5/2016 23:45:30] Opening file for Storyboard Designer: J:\2016\KARLA & MATT DELIVERED IMAGES\storyboarded\_sbtemp\BWED Maleny Retreat Wedding Karla Matt-1.jpg
    [14/5/2016 23:45:30] getExif(Date Time Original)
    [14/5/2016 23:45:30] Opening file for Storyboard Designer: J:\2016\KARLA & MATT DELIVERED IMAGES\storyboarded\_sbtemp\BWED Maleny Retreat Wedding Karla Matt-3.jpg
    [14/5/2016 23:45:30] getExif(Date Time Original)
    [14/5/2016 23:45:30] Opening file for Storyboard Designer: J:\2016\KARLA & MATT DELIVERED IMAGES\storyboarded\_sbtemp\BWED Maleny Retreat Wedding Karla Matt-5.jpg
    [14/5/2016 23:45:30] getExif(Date Time Original)
    [14/5/2016 23:45:30] Opening file for Storyboard Designer: J:\2016\KARLA & MATT DELIVERED IMAGES\storyboarded\_sbtemp\BWED Maleny Retreat Wedding Karla Matt-6.jpg
    [14/5/2016 23:45:31] getExif(Date Time Original)
    [14/5/2016 23:45:31] Opening file for Storyboard Designer: J:\2016\KARLA & MATT DELIVERED IMAGES\storyboarded\_sbtemp\BWED Maleny Retreat Wedding Karla Matt-7.jpg
    [14/5/2016 23:45:31] getExif(Date Time Original)
    [14/5/2016 23:45:31] Opening file for Storyboard Designer: J:\2016\KARLA & MATT DELIVERED IMAGES\storyboarded\_sbtemp\BWED Maleny Retreat Wedding Karla Matt-8.jpg
    [14/5/2016 23:45:31] getExif(Date Time Original)
    [14/5/2016 23:45:31] Opening file for Storyboard Designer: J:\2016\KARLA & MATT DELIVERED IMAGES\storyboarded\_sbtemp\BWED Maleny Retreat Wedding Karla Matt-10.jpg
    [14/5/2016 23:45:31] getExif(Date Time Original)
    [14/5/2016 23:45:31] Opening file for Storyboard Designer: J:\2016\KARLA & MATT DELIVERED IMAGES\storyboarded\_sbtemp\BWED Maleny Retreat Wedding Karla Matt-11.jpg
    [14/5/2016 23:45:32] getExif(Date Time Original)
    [14/5/2016 23:45:32] Writing file: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Presets\Scripts\Storyboard\include Scripts Only\designer\data.js
    [14/5/2016 23:45:32] File written: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Presets\Scripts\Storyboard\include Scripts Only\designer\data.js
    [14/5/2016 23:45:32] openUrl()
    {"length":1, "0":"file://C:\\Program Files\\Adobe\\Adobe Photoshop CS5.1 (64 Bit)\\Presets\\Scripts\\Storyboard\\include Scripts Only\\designer\\index.html"}
    [14/5/2016 23:45:32] Launching designer: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Presets\Scripts\Storyboard\include Scripts Only\designer\index.html

    Kind Regards,
    Bec

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    David MacVicar

    Can you make sure you are running Photoshop as administrator ? (Can you try the instructions as seen on this article? http://www.cnet.com/how-to/always-run-a-program-in-administrator-mode-in-windows-10/

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    Rebecca Robson

    I'm not running Windows 10 - would that matter? As far as I know, I'm running everything as administrator. Even to install the program I had to approve it as the administrator.

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    Rebecca Robson

    So, I tried the same steps, but with the version of Windows that I'm currently using. Went to the Windows icon > All Programs > Found CS5 (64 bit) Program and 'right clicked' on it > Selected 'Properties' > Configure > Run as Administrator. Also did the same thing for the Photoshop CS5 program as well.

    First attempt and it has worked. This has happened before though, so I will update you to see if it's fixed the problem fully. Thankyou for your time David.

  • 0
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    David MacVicar

    Glad it's sorted for now Rebecca!

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