Sometimes you may need to send us your debug information so we can properly investigate and fix any issues you may be experiencing. This is very easy to do! Just follow these steps to get started.
In Photoshop, navigate to the Photoshop menu and go to:
File - Scripts - Storyboard Configuration
This will launch the Storyboard configuration you use to change your custom settings, etc.
Go to the advanced tab and at the bottom look for Debug Settings and the button to 'show debug information'
Clicking this button will open a text file with a lot of text information. You will want to copy and paste this debug information back into the support email where we ask for this specifically.